All our jewelry is crafted from high-quality stainless steel and then plated with 18k or sometimes 14k gold using a technique called Physical Vapor Deposition (PVD). This new method of plating is ten times stronger than standard gold or silver plating, enhancing the durability of our jewelry and it’s 100% waterproof!

All our pieces are crafted from top-notch stainless steel and are totally nickel-free. So, if you've got allergies or sensitive skin, you're all good to go with our stuff.

Yes! We use real freshwater pearls that are chosen for their shiny rainbow look.

Thanks to our awesome plating process, this is all possible! We use top-notch stainless steel, which gets a layer of 18k gold with a cool technique called PVD (Physical Vapor Deposition).
This modern plating method is ten times thicker than your usual gold plating, eco-friendly, and uses a vacuum coating process. The result? An insanely durable finish that's practically anything-proof!

Cleaning Tips:

• Just use water and a bit of mild soap to wash your jewelry.
• Grab a soft cloth for cleaning (avoid any rough tools).
• Keep your pieces sparkling by cleaning them regularly to minimize any residues.

Storage Tips:

• Your jewelry already comes with our Novara pouch, perfect for keeping it safe!
• It's best to store your jewelry so they don't rub against each other and get scratched.
• Any pouch or jewelry box with a soft inside works great.
• Make sure your jewelry is dry before you store it.

Take your favorite ring and measure the inside diameter in millimeters. Follow this chart to find your ring size. You can also see it on individual ring product page under ‘Sizing Chart’

INSIDE DIAMETER---------RING SIZE

16.45 mm --------------------- 6

17.30 mm --------------------- 7

18.20 mm --------------------- 8

19.00 mm --------------------- 9

All orders come with free worldwide shipping

Along with our free shipping worldwide, all the duties & taxes are covered! We can guarantee there are no extra fees.

You can find our estimated delivery times here!

We currently ship to the United Kingdom, United States, Australia, Canada, Europe, and most of the world. We are unable to ship to Russia, French Polynesia, and China at this time.

Our team works very efficiently and quickly to process orders. We are unable to guarantee any cancellations or changes to your order once placed. If you have an incorrect shipping address please reach out to us at support@novarajewelry.com.

The first useful tip is to see if your connection is optimal. If it's not, waiting a bit longer for your cart/page to load and process your order could be the solution.

If that doesn't work, we recommend trying the following steps:

• Use another browser or device
• Make sure that your card is open for international payments
• Try another payment method or contact your bank

Please don't hesitate to contact us at support@atoleajewelry.com if you are still experiencing issues.

You will receive an order confirmation via email as soon as you have placed your order. Your order will be processed and dispatched within 1-2 business days. As soon as your order is on its way it may take between 5-15 days depending on your shipping destination. We'll send you the tracking number via email, allowing you to follow its journey on our tracking page. An email notification will be sent when your order is shipped and delivered.

While we can ensure this doesn't happen often, we're so sorry for the delay! Although we rely on our shipping partners to provide the most efficient services, unforeseen circumstances can arise.

If your order is considered late: Please kindly consider potential shipping delays. Atolea cannot be held responsible for lost or stolen packages. To start, we suggest double-checking that your shipping address is correct. We find that tiny details such as house/door number, street, and postal code can sometimes be missed.

Once your address is confirmed, if your order is past 21 business days please contact us at support@novarajewelry.com and we will do our best to assist you in any way we can. 

We're so sorry for this inconvenience! Although we rely on our shipping partners to provide the best delivery services, unforeseen circumstances can arise on rare occasions.

If your order is marked as "Delivered": We recommend searching the surrounding areas of the shipping address and reaching out to neighbors. After allowing for a minimum of three business days for any potential developments, we advise submitting a claim with your local carrier directly. If you still haven't received your order, please contact us at support@novarajewelry.com and we will help every step of the way.

We're sorry to hear this! In this case, most likely the wrong email address has been entered. Please contact us at support@novarajewelry.com and we will assist you in locating your order. Make sure to include your full name, shipping address, and phone number associated with your order.

You can find our return and exchange policy here!

If you are eligible after reviewing our return and exchange policy, please reach out to us at support@novarajewelry.com with the information below and we will assist you through the necessary steps.

• Order Number
• Item(s) requesting to be returned or exchanged

Gifts can be exchanged for store credit. If you are eligible after reviewing our return and exchange policy, please reach out to us at support@novarajewelry.com with the information below and we will assist you through the necessary steps.

• Customer’s email
• Order number
• Item(s) requesting to be exchanged

Please note that while we are happy to refund or exchange for store credit, we do not cover the cost of return shipping. You will be responsible for the return shipping cost and providing a tracking number for proof of return. The return shipping fee is based off the courier service you select (local post office, DHL, etc.) that best suits your needs.How much is the return shipping fee?